Terms of Service

Last updated: June 17, 2026

1. Acceptance of Terms

By accessing or using the Invisible unified communication platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms constitute a legally binding agreement between you and Invisible ("Invisible", "we", "us", or "our").

2. Description of Service

Invisible is a personal communication management platform that provides:

  • A unified inbox aggregating conversations from multiple platforms
  • Search and archival of your personal message history
  • AI-powered conversation summaries and insights
  • Cross-platform message synchronization
  • Contact management with cross-platform conversation history

The Service connects to third-party platforms (Instagram, WhatsApp, iMessage, Gmail, Telegram, and others) through their official APIs and OAuth authorization flows. You must have valid accounts on those platforms to use the corresponding features.

3. Account Registration

To use the Service, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be at least 13 years of age
  • Not create multiple accounts for deceptive purposes

You are responsible for all activity that occurs under your account.

4. Platform Connections

When you connect a third-party platform to Invisible:

  • You authorize us to access your data on that platform via OAuth — we never ask for or store your platform passwords
  • You grant us permission to sync and display your conversations within the Invisible interface
  • You may revoke authorization at any time from Invisible settings or the platform's security settings
  • Upon revocation, we will delete synced data for that platform within 30 days

You must comply with each platform's terms of service when using their services through Invisible. We are not responsible for actions taken by platforms against your account due to violations of their terms.

5. Acceptable Use

You agree not to use the Service to:

  • Send spam, unsolicited messages, or harass others
  • Violate any platform's terms of service
  • Access or attempt to access another user's data without authorization
  • Reverse-engineer, decompile, or disassemble the Service
  • Use automated tools to scrape data at scale beyond normal Service usage
  • Transmit malware, viruses, or harmful code
  • Use the Service for any unlawful purpose
  • Impersonate any person or entity
  • Resell or redistribute access to the Service without authorization

6. Your Content

You retain ownership of all content you create or import through the Service, including messages, media, and other communications. By using the Service, you grant us a limited license to:

  • Store and display your content within the Service
  • Process your content to provide features (search, summaries, sync)
  • Transmit your content to connected platforms when you send messages

This license is solely for providing the Service and terminates when you delete your content or account, subject to our data retention policy.

7. Intellectual Property

The Service, including its software, design, and documentation, is owned by Invisible and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

8. Service Availability

We strive to provide continuous, reliable service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to notify you of planned downtime.

9. Termination

You may terminate your account at any time by deleting it through the Service settings or by contacting us at [email protected]. Upon termination:

  • All connected platform authorizations will be revoked
  • Your personal data will be deleted within 30 days per our Privacy Policy
  • You will lose access to all archived conversations and data

We may suspend or terminate your account if you violate these Terms. We will provide notice where possible, except in cases of serious violations or legal requirements.

10. Limitation of Liability

To the maximum extent permitted by law, Invisible shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, profits, or goodwill, arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold Invisible harmless from any claims, damages, or expenses arising from your violation of these Terms, your misuse of the Service, or your violation of any third-party rights or applicable laws.

12. Dispute Resolution

If a dispute arises, you agree to first contact us at [email protected] so we can try to resolve it informally. These Terms are governed by applicable law, excluding conflict of law provisions.

13. Modifications

We may modify these Terms from time to time. We will notify you of material changes at least 30 days before they take effect via email or through the Service. Your continued use after changes become effective constitutes acceptance of the modified Terms.

14. Contact

For questions about these Terms:

Invisible